Unfortunately we don’t allow for the return or exchange of products. We provide an as detailed as possible description of each product to avoid anysurprises for you.We try our best to package our products carefully before we ship it to you. In the rare case that our products get damaged or broken, we offer a replacement product for local shipping only, when this shipping damage can be proven through imagery. If this product is currently out of stock, we will refund the cost you purchased. Please take note that the whole process can take up to 20-25 days. The shipping costs, duties, taxes and/or fees involved for returning the product will be on your own expenses. Curate will cover the costs of sending you the new product.